Last updated: April 21, 2025
Welcome to SmartoHome! Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website https://smartohome.shop operated by SmartoHome.
By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.
1. General Information
SmartoHome is an online store offering a variety of home improvement and smart gadgets through a dropshipping model. All products are shipped directly from our suppliers, and estimated delivery times may vary depending on your location.
2. Use of the Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order
- Not use our website for any illegal or unauthorized purpose
- Not attempt to gain unauthorized access to the website or its related systems
3. Products and Orders
- All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
- We reserve the right to modify or discontinue any product at any time without notice.
- Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order.
4. Shipping & Delivery
- We aim to deliver all orders within 7–20 business days. However, delivery times may vary.
- We are not responsible for delays caused by customs, weather, or courier issues.
- Tracking information will be provided once your order is shipped.
5. Returns & Refunds
- If your item arrives damaged or defective, you can request a return or refund within 7 days of delivery.
- Please contact us at support@smartohome.shop with your order number and photos of the issue.
- We do not offer refunds for change-of-mind purchases.
6. Payments
- Payments are securely processed via Payoneer and other supported gateways.
- We do not store any of your payment details.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of SmartoHome and may not be used without permission.
8. Limitation of Liability
SmartoHome is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms shall be governed in accordance with the laws of the United Kingdom.
10. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: support@smartohome.shop